Death in service guidance for employers

What you need to do as an employer if a member employee dies.

Guide Navigation

Skip Guide Navigation

Death of an opt‑out (not paying in, but still employed)

Note that we base benefits on the member's previous pension record. Entitlements may be lower than an active member's benefits, but reporting the death is still mandatory.

Step 1: Notify Pension Services immediately

Complete a death in service notification form.

Send whatever details you have straight away. You can send further information later as it becomes available. 

Step 2: Provide required information

Submit the following information with the notification form or as available.

Death certificate

If available, send a copy of the death certificate with the form.

However, do not delay sending the form if the certificate is not yet available. You can send it later.

Authorisation

An HR or payroll officer recognised by Pension Services must sign the form.

Step 3: Submit leaving details via iConnect

Before the 19th of the month following the date of death, your iConnect submission must show 'reason for leaving': Death.

No CARE pay details are required.